Mobile phone in shops.

As a shop assistant myself, I share the frustration of others on the topic of mobile phones being used when attempting to serve someone. This is annoying as the people on the phone do not pay attention to the questions you are asking them and often ignore you. I think many shops would benefit from a rule or regulation that states that customers on the phone should not be served until they are off the phone.  They are many problems to serving customers on their phone. These problems follow.

1)      They do not pay attention to the things you are saying/asking.

2)      Other customers often get irritated and annoyed at them

3)      They take a lot longer to serve this makes the queue  longer and stops people from getting where they need to be on time thus upsetting others.

4)      As they are not paying attention they often leave things in the shop such as; credit cards, bags and other personal belongings.

5)      They also can bump into others and cause a safety problem as they are not concentrating on where they are going.